The team at SmileCRM is a tight knit bunch of technical and business consultants led by Peter Bannister
It has its roots in some pro bono work our parent company did in 2013 for a local telemarketing company, where we did a proto-type call screen.
From this simple beginning we evolved the product to have sophisticated calling options, email, compliance, reporting and more based on the feedback we have had from clients.
Listening to clients is at the heart of our product evolution strategy, after all who knows your business better?
But this is not just about product development! Part of our ethos is to make your life easier, so if you need a 'water cooler' chat give us a call!
Hi! SmileCRM is a product which I think is the best solution out there if you are looking to do any form of telemarketing. But dont take my word for it, take a look at the testimonial page!
I decided to launch our solution as the usual CRM products on the market didnt address the requirements of telemarketing.
Call wrap up, scheduling, quality control, compliance and reporting have all been addressed and target for how people work in this area.
Over the years we have evolved and honed the product into a market leading solution for outbound telemarketing.